Verified
My car needed its 70K service, and I didn't want to pay dealership prices or spend 2-3 hours sitting there. So I brought up Google and then Yelp to search for mobile mechanics, and Instant Car Fix was the first mobile service I found. I spent some time conversing with the agent via chat to get a quote and negotiate a bit, as my price wasn't too far off from the dealership. However, they were coming to me, and time is money, and spending 2-3 hours at the dealership isn't a good use of time or money. So I scheduled the service. I was kind of leery about authorizing payment ahead of time; especially since I just had another mobile service do brake work and I paid them onsite after the job was completed. But the mechanic came at the time we discussed and was ready to get started. Unfortunately he spoke very little English and I don't speak any other languages. We were able to make it work but I did make note to speak with the agent I had been chatting with to let her know of the language barrier problem, which I wasn't expecting when I booked it. I still keep going back to the price of the service, especially the labor rate for how little work needed to be done to the car. I will likely use this service again, but I may price it out with other mobile services. All in all, I liked the overall experience, the completeness of the mechanic and how easy it was.