Customer Reviews in Portland, TN
R U
Verified
The repair person was knowledgeable and prompt. I got oxygen sensor replaced . I was charged as estimated and the car now runs great. Happy to share my experience.
John Holback
Verified
Alex arrived early and replaced the starter on my parallel parked car. Excellent job. I highly recommend this company.
Stefan S.
Verified
My car needed its 70K service, and I didn't want to pay dealership prices or spend 2-3 hours sitting there. So I brought up Google and then Yelp to search for mobile mechanics, and Instant Car Fix was the first mobile service I found. I spent some time conversing with the agent via chat to get a quote and negotiate a bit, as my price wasn't too far off from the dealership. However, they were coming to me, and time is money, and spending 2-3 hours at the dealership isn't a good use of time or money. So I scheduled the service. I was kind of leery about authorizing payment ahead of time; especially since I just had another mobile service do brake work and I paid them onsite after the job was completed. But the mechanic came at the time we discussed and was ready to get started. Unfortunately he spoke very little English and I don't speak any other languages. We were able to make it work but I did make note to speak with the agent I had been chatting with to let her know of the language barrier problem, which I wasn't expecting when I booked it. I still keep going back to the price of the service, especially the labor rate for how little work needed to be done to the car. I will likely use this service again, but I may price it out with other mobile services. All in all, I liked the overall experience, the completeness of the mechanic and how easy it was.
Romulo Manzano
Verified
I booked this service with less than 24 hours notice, and true to their promise, they delivered with no delay. I live in another state, so I sent them to visit a cargo van I was interested in near DC. I was told by the seller the transmission had a "kick", so I asked them to pay close attention to it. The mechanic they sent, Lee, did a full inspection and took the extra time to give me a call and walk me through his observations on the overall condition of the vehicle, including the engine and the transmission, and the work that I'll likely have to put into it. They gave me enough info to negotiate with the seller and not overpay for the van. Would use them again 100%.
Khari J. S.
Verified
After checking the reviews, I scheduled an appointment to have my front and rear brakes replaced by Instant Car Fix service. The technician arrived around 5:30 pm and went straight to work. Around 8:00pm, he was finished, and I was out test driving the car, totally pleased with the results of the installation. I am so pleased that I am scheduling another service. Thanks
Minh Vo
Verified
Was very happy with the service! Was able to book within a day and had someone come to my place and have everything done in a timely manner. Never had to leave the house and received a great price / quality service, thanks!
Steven Ruback
Verified
The service was great. I figured out I needed an alternator by noon and I had a technician with the part arrive by 4. And finished by 5:30. Thank you for coming to my rescue. Kudos
Ross Welsh
Verified
Quick and speedy same-day service. Oil change, and tire rotation done great! Awesome service in a pinch!
Robin Butcher
Verified
My experience was a great one with the mechanics with a wealth of knowledge and very accommodating.
Emre
Verified
Clear communication. Friendly staff and reliable mechanics. Fair price. I would use this service again.
