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Locations we Service?

Cities we service in Douglas, GA

What Our Customers Are Saying

All Review
All
4.3 Reviews
Google
Google
4.5 Reviews
Facebook
Facebook
3.9 Reviews
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The technician, Sergio, came during the service window and worked quickly on my car. Unlike other places, he communicated frequently with me to tell me what was wrong with my car. He demonstrated the problem and then showed me pictures and videos. He said his english wasn't that good (not a problem at all!), so he even got his boss to call me to explain everything. I was really satisfied on the professionalism, quickness, and easiness of the process. I will highly consider using this service again in the future!

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Short version: I liked my experience, and would use this service again. But I think this service might be expensive compared to other options due to how it does things, so if that's important to you, maybe look elsewhere. Long version: I had an issue with one of the car battery terminals that bricked my car. (The bit crimped on to the wire sheared off the terminal somehow = battery was completely disconnected from the wire). I didn't want to pay to tow it since it seemed like a simple-ish fix, but also didn't want to do the work myself because Not My Thing. (Believe me). Enter the idea of mobile mechanics. I had a question about what action/category to select when setting up an appointment, so I called the contact/support number from the website. Got connected in a few seconds, spoke with someone, and they had me send a picture via email. I waited a bit, and then I called back. They then verified which thing I should select when setting up the appointment. Fast forward to the next day (doesn't seem like same-day was an option, but next-day was good enough for me), and I got an automated text a bit before the mechanic showed up, and then also when he arrived. When the mechanic came, we talked for a bit, and he did the thing. In chatting with him, I learned a bit more about how the platform works. Seems like mechanics in an area can use the app to pick up work, kind of like Uber drivers can take rides, I guess (?). Or something like that. So it scales. At any rate, he did the work, we took before/after pictures, made sure everything was good (turned on the car), and then that was that. After he submitted the work package thing on the platform's mechanic app and drove off, I got a phone call from the office people within like 2 minutes asking how things went and if I had any feedback/concerns. I was impressed with the automated systems for booking, updating you when the mechanic is about to arrive/has arrived, and submitting evidence of the completion of the work via the platform's mechanic app (e.g., the before/after photos show up on the automated receipt). I like that this is a well-designed platform, not just a one-man show sort of thing. It led to a very convenient user experience. It made my software-developer brain happy. The customer service was also good (like the call to confirm things went well, and them helping me with my initial question). I didn't get routed around phone menus or have to sit on hold. Only downside is the price. It seems to be fixed (rather than depending on what parts the mechanic actually buys/how long things actually take). So there was a parts charge and a labor charge, and those were fixed/static. Pros: you know how much it will cost upfront. That's pretty useful. Cons: for my particular situation, this was probably like $70 more expensive than it needed to be, because of the inflexibility of this setup. So you might end up overcharged for things. Google-fu told me the specific thing I was paying for was probably $10 for parts and 20 minutes of labor or so. I still paid more than $150 for it. (But hey, I didn't have to do it myself, so no chance of me messing it up. Which was sort of the whole point). Even so, I'd probably still use this service again. I just think this is probably not the cheapest option, if that is something important to you.

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The service from Instant Car Fix was top-notch. The mechanic was on time, prepared, and very polite. He gave me a clear explanation of the issue and walked me through how he planned to fix it. The repair was done carefully and thoroughly. Being able to get my car fixed at home made a huge difference. This is a service I can trust, and it absolutely deserves 5 stars.

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I was super skeptical about this at first as it seemed a bit too good to be true - as in, I don’t have to deal with the headache of dropping my car to the garage, wait for hours and not know when the car will be ready? Turns out, using Instant Car Fix really was pain free. Pricing was clear upfront, the mechanic came on time and all occurred while I was at home. Highly recommended and will definitely use again

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I’m very satisfied with the service I received. The mechanic arrived prepared and took his time diagnosing the problem instead of guessing. He explained the repair step by step and made sure I was comfortable before starting. The repair was completed efficiently and tested thoroughly. It was a huge relief not having to visit a shop or arrange transportation. Overall, a very professional and reliable experience.

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Excellent and expert troubleshooting by Mike & Tiearra of Indy 1 Mobile Mechanics. The came on a Sunday to evaluate a brake light on my dash. They did both electronic and mechanical evaluation including jacking my car up and looking all throughout the brake lines. Very impressed with their detailed approach and trustworthy recommendations. Plan to use them in the future for additional mechanical needs for our vehicle. And they came out on a Sunday afternoon after I submitted the night before online to InstantCarFix. So very prompt and excellent service on a weekend!

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This service is very convenient and fairly priced, they won't rip you off like a dealership. I had a number of things replaced in the car that I thought was only possible at an auto shop but the mechanic was able to fix the car up on my driveway. The car was shaking, there was a loud noise and all of that is fixed now. Dealing with them is also a good experience as they are very responsive.

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Mechanic showed up on time, and he was very courteous and knowledgeable. He was able to put a fuel system together when someone else had taken in apart. I recommend this company for any mobile mechanic work you might need!

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My hybride car battery was dead after back from the two weeks vacation. Originally I was help by my neighbor’s car to jump start my car. I saw my info center screen flashing couple times eventually turn blank and the battery stop charging and looks dead. I was completely lost what’s going on and worried other potential issues…! Hence, I was calling my friends and mechanic for help. They all said that the hybrid electric system different from traditional combustion engine car. They have no knowledge on new model hybrids car battery system. Recommend me to bring back to the dealer. The problem is my car cannot move. Hence I google around and find the Instant Car Fix Inc. it can send certified mechanic to my house. That’s perfect fit on my case. I call them immediately, originally I was hesitating, but better than call the toll truck to toll my car back to the dealer. The company quickly send a very professional experienced mechanic to my house within 5 min. He start up my car and inspected my car battery condition plus diagnose my car other area to make sure no other issues. The mechanic so professional and very patiently to listern your descriptions of your car problem before starting the diagnosis your car issue. I highly recommend for anyone who has the car issue and the car cannot move, don’t hesitate to call the Instant Car Fix Inc. immediately.

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