I’d give it a 4.5. The mechanic Manny gets a 5 star. He did an awesome job, quick, respectful, and easy guy to work with. Knew exactly what I wanted to do with the parts I purchased. The company themselves are a 4.5 only because they sent manny 2.5 hours away from his appointments and the time slots for availability weren’t in the window. So manny got here after 1 hour after the window I chose. When he told me what happened it sounded right because the company themselves said they only know he was on the way and everything is automated. Regardless, I’d use them again.
Lee Botkin
Verified
I was told by a shop I didn’t need rotors but my brakes were stuck. I called Instant Car Fix and a mechanic showed up and explained that with stuck calipers my brakes were constantly engaged and for sure heated my rotors and there was a high probability they were warped and explained that replacing the rotors along with the bad calipers and worn brakes is the only way to go and be safe. Don’t go with backyard mechanics or a shop that tells you different. If you brakes are stuck and overheating the rotor, be safe to yourself and other drivers Replace the rotors along with the calipers and brake pads. It’s a lot cheaper to replace rotors while it’s already being serviced than it is after it’s all back together. INSTANT CAR FIX IS NOT OUT FOR MONEY. THEY ARE OUT TO KEEP YOU SAFE. No shop would have explained all that. They would have waited for you to come back and spend more money on warped rotors. These guys are honest and professional and care about the safety of the customers and other drivers. THESE GUYS ARE THE ONLY WAY TO GO. 110% SATISFIED.
Jodi Just
Verified
I don't even know where to start! We were 6 hours away from home at an AirBnB in Nokesville VA. It was 3/31, on Easter Sunday, and our starter went out. My first quote was RIDUCULOUS! I contacted Instant Car Fix and their quote was ALMOST HALF! I sent the company a video and they automatically knew that the starter was the problem. Walter arrived before the expected time and was able to fix our 2008 Nissan Titan within 4 hours (the first stater that was bought was bad, and he had to get another, which wasn't his fault.) Our truck was fixed and we were on the road home. Walter was so very nice and knowledgeable. I can't thank the whole crew at Instant Car Fix enough for getting us back on the road to home in Tennessee. I would HIGHLY recommend them for any of your needs!
Karen Theberge
Verified
After hearing a strange noise from my brakes, I contacted a mobile mechanic. He arrived at my home, inspected the brakes, and replaced the worn-out pads efficiently. Now, my car drives smoothly, and I didn't have to spend hours at a shop.
random life
Verified
WARNING _ I read BBB review and I almost didn't proceed - Buy was I happy to have leaned on Google reviews. Service was "perfect" truly perfect! highly recommanded! The communications between us: email and sms, was fantastic and equally important :L the service was On time, on budget and super quality!